I accidentally sent money from the bank branch office. What Should I Do?
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- Submissions made in violation of EURO deposit processing rules cannot be transferred to your BitvBit account and will be refunded within 5 business days, deducting the repatriation transaction fee.
- If you have submitted money through bank branch offices, after you have logged in to BitvBit, create a request by clicking on the Help page Request Support link and selecting the subheading "I made an illegal transfer, what should I do" under EURO Deposit Withdrawal Issues. Your request will be returned as soon as possible.